• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 02.11.22, 22:29
  • Opened by: Rizak
  • Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #23900 - Page product customisation mobile version


We encountered troubles with page product on mobile version.
The multiples choices device (1.Impression / 2.Format / 3.Finition) doesn’t work.
Is it possible to correct this ?
Thank you


Fred 03 Nov 2022, 17:22

Hi, Rizak.
Your website http://30exemplaires.fr/ is not available for me

Rizak 03 Nov 2022, 20:51

Hi Fred,

Please try again using securised url : https://30exemplaires.fr/ Log and pass for BO are good too if need.
Thank you for your reply

Fred 03 Nov 2022, 23:34

Please update credentials in your profile https://support.promokit.eu/index.php?do=myprofile to access to your FTP Server

Rizak 03 Nov 2022, 23:58

Updated, sorry.

Fred 04 Nov 2022, 18:17

Now I see. You are using third party module for that.
Any third party module is not compatible with AMP by default. We have “AMPified” all prestashop pages and our own modules for the theme but any other third party module has to be AMPyfied as well.

Rizak 04 Nov 2022, 23:31

Hi Fred,

Do you propose this kind or customisation/job?
If yes, how much?
Thank you for your reply

Fred 05 Nov 2022, 17:50

Unfortunately, currently we don’t have free time to provide such service