- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 04.11.22, 18:03
- Opened by: Calogero Indorato
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #23909 - PKAmp AMP - Error 500 when i open product page
Hello, my ecommerce argentogioielli.it have a big issue with this module. When someone navigate with mobile amp version, and try to open a product page, it respond error 500 on first load.
When i try to refresh the product page, then it load properly.
If i try to open any other product page, it load error 500 on any first page load.
Comments
Sorry for the delay.
Please try this solution https://support.promokit.eu/index.php?do=details&task_id=23397
Tryed yet, It didn’t work
Tryed yet, It didn’t work
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your Back-office and FTP Server
Updated please check, at the moment the shop is under maintenance. You can add your ip to check
I see an error caused by prestacards module. Try to disable it
I don’t have installed any prestacards module in my shop.
But I see it on your server https://take.ms/a6qvs
You wrote prestacards not “prestarcards” , anyway thank you it works!
You are welcome!