- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 04.11.22, 18:50
- Opened by: Donato Frangione
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #23910 - The theme cannot be activated
Hi, I installed the theme on prestashop 1.7.8.7 hosted by siteground and it gives me an error when I activate it.
Comments
Hi, Donato Frangione.
Please update credentials in your profile https://support.promokit.eu/index.php?do=myprofile to access to your Back-office and FTP Server
the credentials are already in my profile.
best regards
I have reinstalled everything. thanks anyway
Sorry for the delay.
Let me know in case of further issues.