• Priority: Medium
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 15.11.22, 14:07
  • Opened by: simone marocchi

Ticket #23940 - menu-4 unstiled

Hi everybody!

I use menu-4 on my template but the stile is completely wrong… in my attach you can see the preview in the backend (correct) and the menu in the frontend (wrong).

What’s the problem????

It worked well some days ago but now it seems broken…

HELP ME PLEASEEEE

Thank you

Wania

Attachments:

menu-4.jpg (423.7 KiB)

Comments

Fred 15 Nov 2022, 19:52

Hi, simone marocchi.
We already know about this issue and report it to module developers here https://pagebuilder.webshopworks.com/

Unfortunately didn’t get any response yet. That’s the issue with high priority and we keep trying to find a solution ourself as well.
Let you know if we will get any update on that

simone marocchi 16 Nov 2022, 15:59

It’s strange because a week ago it worked perfectly… and we did not upgrade the theme.
Eventually would it be helpful if we perform an update of the theme (assuming there is a new version available)?

Fred 17 Nov 2022, 18:38

It depends on what theme version you currently have. If your theme version is 5.x the update process could be a bit harder. if you have 7.x everything should be smooth