• Priority: Medium
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 18.11.22, 09:04
  • Opened by: glouk7

Ticket #23957 - Newsletter element issue

Dear developer,

We’ve added the newsletter element at the footer, but it seems that it doesnt work.

For example:

A user is completing his email there (footer @ candlemaking.gr) and the message is “We snet you an email” but it never sends email and he also is not added at the subscribers list.

When someone does this through create acount process (if he click the checkbox) then it works fine.

Regards,
George

Comments

Fred 19 Nov 2022, 20:25

Hi, George.
Strange issue, need more time to find a solution

glouk7 21 Nov 2022, 09:03

Ok thanks, please let me know when you have any news

Fred 23 Nov 2022, 17:01

I see you have changed the position of newsletter, and it seems to work now https://take.ms/bGrgc

glouk7 23 Nov 2022, 21:03

Yes it works now.. so i guess the issue was the position..
thanks

Fred 24 Nov 2022, 13:28

You are welcome!