- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 20.11.22, 20:17
- Opened by: Santi
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #23966 - Elementor module error each time I try to enter
Hello,
I recently purchased your theme and I am trying to set up the page with Elementor.
The problem is that every time I try to edit something with the module I get an error and it won’t let me enter to do anything.
And if, for example, it lets me enter. When I try to view my page to see how the process is going and I go back to continue editing, I get an error and elementor does not open.
Is there an error? Because if I can see from behind elementor when I open it, but I get an error popup that I can’t remove and I can’t do anything.
I attach images of what I am explaining.
Thanks
Comments
Hi,
Attached you will find a screenshot with the error but in the back you can see that Elementor seems to work, but I am not able to make any changes because I can not close the error window.
Attachments:
Try to click Escape button and let me know the result
Hi, thank you for your reply.
I tried what you said and the error message dissapeared, but elementor is stick in “charging” mode for a long time and does not work …
This happens every time I try to modify something. Such as home, product page, footer, header, etc.
Attachments:
ok, need some time to figure out what’s wrong. Back to you asap
Thank you :)
Look like it works now https://take.ms/dZhWj
Yeah now it works thank you very much
You are welcome!