- Priority: 0
- Status: Closed
- Theme: Alysum
- Private: No
- Open Date: 21.11.22, 13:22
- Opened by: Santi
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #23968 - Can not write short description
I am trying to edit the product page. As you know you can put a long and a short description.
The problem is that I cannot modify the short description. The long one, as a second option I can edit it with creative elements.
At first when I get into a product, the box appears to edit the short description, but after less than a second disappears and I am left as in the attached image.
For the same reason, in elementor when I enter a short description block, no text appears (attached image).
Do you know where the error can come from? I need to write short descriptions.
Thank you very much
This is what I told you before. I tried to reload the page and I was able to make a quick screenshot of what it should be able for me to modify the description. But this block dissapears when the page full charges … And stand in the way of the previous file attached (1st comment)
I need this block to be like the following attached photo for me to edit it…
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I see the issue.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your FTP Server to let me fix it
Looks like it’s fixed now https://take.ms/rJeQG