• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: No-one
  • Private: No
  • Open Date: 23.11.22, 14:31
  • Opened by: caroline
  • Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #23976 - No product or Categories is displaying OK


I am configuring my website.
I have products and category but non is displaying on the website I can’t figure why.
Those products and category are active.
I have the menu ion which I can retrieve the categories and subs but when I click there is nothing on it


In the Back Office the products are still affected by category
BUT when I click on the categories : “NO RECORD FIND” ????

Same for the product when in click on the produc previsulaization there is nothing on it

Thanks in advance for your needed help


caroline 23 Nov 2022, 14:33

sorry for the duplicate when i click on submit there was a page with the text “SQL * FROM …”

Fred 23 Nov 2022, 14:50

Hi, Caroline.
Looks like some bug in our support we will investigate that
As for the issue, need to make some tests locally. Back to you soon

Fred 23 Nov 2022, 16:57

Ok, I see.
Go to Theme Settings → Category Page Template and select “Default” layout there

caroline 24 Nov 2022, 13:08

merci it looks ok good day !

Fred 24 Nov 2022, 13:28

You are welcome!