• Priority: Medium
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: No-one
  • Private: No
  • Open Date: 23.11.22, 14:31
  • Opened by: caroline

Ticket #23976 - No product or Categories is displaying OK

Hello,

I am configuring my website.
I have products and category but non is displaying on the website I can’t figure why.
Those products and category are active.
I have the menu ion which I can retrieve the categories and subs but when I click there is nothing on it

https://elladabijoux.com/fr/16-colliers

In the Back Office the products are still affected by category
BUT when I click on the categories : “NO RECORD FIND” ????

Same for the product when in click on the produc previsulaization there is nothing on it
https://elladabijoux.com/fr/accueil/18-bracelet-elafina.html

Thanks in advance for your needed help

Comments

caroline 23 Nov 2022, 14:33

sorry for the duplicate when i click on submit there was a page with the text “SQL * FROM …”

Fred 23 Nov 2022, 14:50

Hi, Caroline.
Looks like some bug in our support we will investigate that
As for the issue, need to make some tests locally. Back to you soon

Fred 23 Nov 2022, 16:57

Ok, I see.
Go to Theme Settings → Category Page Template and select “Default” layout there

caroline 24 Nov 2022, 13:08

merci it looks ok good day !

Fred 24 Nov 2022, 13:28

You are welcome!