• Priority: 0
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 05.12.22, 17:08
  • Opened by: Carlos Salazar

Ticket #24029 - Instagram module


I am using the Instagram Module from your theme and it seems it’s not updating the Instagram posts properly. Some days I find the module is showing broken links on the pictures and other days it does not update with the latest posts.

At the moment you can check that there are differences between both posts list here: https://shop.cristinapina.es/es/ and https://www.instagram.com/cristina_pina/

Looking forward to hearing from you.



Fred 05 Dec 2022, 18:47

Hi, Carlos.
Yes, Instagram is most problematic module we have. Instagram changes something all the time on their side.
I just added you a new widget Instagram Scrapper. Please try to use it instead current widget.

Carlos Salazar 09 Dec 2022, 11:17

Hi Fred,

Please let me know how can I install and use that widget from the backoffice to make some tests.


Fred 09 Dec 2022, 16:12

Go to Creative Elements template editor, add new widget “Instagram Scrapper” and configure it

Carlos Salazar 02 Jan 2023, 12:38

Hi Fred,

Sorry for the late reply but I am not finding the Creative Elements template editor to add the widget… could you share a URL or some snapshots please?


Fred 02 Jan 2023, 16:53

That’s because you have disabled “Promokit Widgets” module. Try to enable it, that will add 50+ additional widgets