- Priority: 0
- Status: Closed
- Theme: Alysum
- Private: No
- Open Date: 26.12.22, 19:22
- Opened by: Unai G. Ansotegui - Ruben S. Alvarez Sociedad Civil
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #24089 - Occasional overly long load times when loading product lists
The problem arises in the main page https://escala-18.com/ there is a long page filled with products made with the page builder, it’s essentially a group of “product list” items.
Most of the time the site loads without issue, taking about a second or so, no problem. However, at times and for reasons I can’t understand, the site takes way longer to load, jumping from 1-2 seconds to about 8 or more than 10 seconds, which is far too long of a loading time.
The problem is not entirely random (a user reports it happens rather consistently when accessing it through his phone) and I suspect it has to do with the caching system, since those times and the load times with disabled caching seem to be about the same, but as I understand, the site should be cached to begin with and a user shouldn’t face a 5+ sec loading time out of the blue, even more so if he has accessed the webpage a moment ago. That said these are nothing but my speculations and I’d hope you could provide more insight on what the problem might be.
The problem can also be occasionally replicated by changing the language of the site.
Thanks for your attention and I wish you happy holidays.