• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 05.01.23, 15:21
  • Opened by: Ramazan Kaya
  • Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #24116 - AMP products

Hello, AMP products are not added to cart


Fred 05 Jan 2023, 16:00

Hi, Ramazan Kaya.
Did you try the solution I gave you in another your ticket?

Ramazan Kaya 06 Jan 2023, 10:39

i tried again, the same problem persists

Fred 06 Jan 2023, 11:18

Yes, I see.
I need access to your back office

Bir hata var.
Personel yok, ya da sağlanan parola doğru değil.
Ramazan Kaya 06 Jan 2023, 11:46

https://www.toptanucuzicgiyim.com/kayalar kayalartekstilistanbul@gmail.com

Fred 06 Jan 2023, 12:45

Something wrong with cart in your shop. It doesn’t work in desktop version too.
Can you please switch to Classic Prestashop theme and check out how cart works there?
Let me know the result

Ramazan Kaya 06 Jan 2023, 13:38

he works on the classical theme

Fred 06 Jan 2023, 13:56

That’s really strange. May I switch to Classic to make a test myself?

Fred 06 Jan 2023, 14:16

Yes, I see. I’m going to switch back to Alysum to continue investigation

Fred 06 Jan 2023, 14:24

Looks like the issue is fixed now.
Please make a test

Ramazan Kaya 06 Jan 2023, 14:31

okay, it’s fixed

Fred 06 Jan 2023, 14:40

You are welcome!
I don’t even know what was the reason. Looks like switching the theme itself make a fix