- Priority: 0
- Status: Waiting on customer
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 21.01.23, 13:12
- Opened by: Ramazan Kaya
Ticket #24193 - AMP ERROR
hello after the theme 8.1.0 update the amp gives error
[21-Jan-2023 15:04:44 Europe/Istanbul] PHP Notice: unserialize(): Error at offset 37336 of 41068 bytes in /home/toptanuc2/public_html/modules/pkamp/classes/builder/profile.php on line 343
Comments
new post update update errors
[21-Jan-2023 15:22:27 Europe/Istanbul] PHP Notice: Undefined offset: 0 in /home/toptanuc2/public_html/classes/ProductAssembler.php on line 111
[21-Jan-2023 15:22:27 Europe/Istanbul] PHP Warning: array_merge(): Expected parameter 1 to be an array, null given in /home/toptanuc2/public_html/classes/ProductAssembler.php on line 111
[21-Jan-2023 15:22:27 Europe/Istanbul] PHP Fatal error: Uncaught TypeError: Return value of ProductAssemblerCore::addMissingProductFields() must be of the type array, null returned in /home/toptanuc2/public_html/classes/ProductAssembler.php:111
Stack trace:
#0 /home/toptanuc2/public_html/classes/ProductAssembler.php(125): ProductAssemblerCore→addMissingProductFields(Array)
#1 /home/toptanuc2/public_html/modules/pkelements/src/WidgetProductBase.php(189): ProductAssemblerCore→assembleProduct(Array)
#2 /home/toptanuc2/public_html/modules/pkelements/src/WidgetProductBase.php(91): Promokit\Module\Pkelements\WidgetProductBase→getProduct(110)
#3 /home/toptanuc2/public_html/modules/pkelements/classes/WidgetPkproducts.php(259): Promokit\Module\Pkelements\WidgetProductBase→getProducts(’handpicked’, ‘1’, 2, Array, ‘ASC’, ‘position’)
#4 /home/toptanuc2/public_html/modules/creativeelements/includes/base/widget-base.php(522): CE\WidgetPkproducts→render()
#5 /home/toptanuc2/public_html/modules/creativeelements/includes/base/widget-base.php(662): CE\WidgetBase→renderContent in /home/toptanuc2/public_html/classes/ProductAssembler.php on line 111
Attachments:
Hi, Ramazan Kaya.
Please update credentials in your profile https://support.promokit.eu/myprofile to access to your Back-office
hello i have updated
Ok, as I can see in the error log the error caused by migrationpro module.
You can try to disable it
i lifted it did not improve
Yes, I see another error message now.
Back to you tomorrow, today is too late
Ok
The issue has been fixed. Please test to confirm the change
[22-Jan-2023 15:58:45 Europe/Istanbul] PHP Notice: unserialize(): Error at offset 37336 of 41068 bytes in /home/toptanuc2/public_html/modules/pkamp/classes/builder/profile.php on line 343
amp has problem
The issue has been fixed. Please test to confirm the change
ok fixed
You are welcome!
cart icon not working can you check
these icons are not working can you check
Attachments:
I just checked out and all buttons works correctly - https://take.ms/wVNq2
No it didn’t work clear cookies and try again, please post previous theme, this has errors
I just record my screen special for you and you can see that everything work as expected. Of course if you remove cookies your session will gone with all personal informations like cart etc… See the video https://take.ms/HVuh9
okay, done
thank you
No problem, you are welcome
There is a problem with the amplifier basket again, it is not working. if the problems will be fixed with the prestashop 8.0.1 update, please upgrade . i tried to do the upgrade process but it gives an error
but what is the problem with cart? it works fine for me https://take.ms/fEPzB the same on mobile.
What are you trying to upgrade? As I can see you have the latest theme version
Amp is not added when adding products in the cart
Yes, I see now. Working to figure out what’s wrong
strange that everything works fine in browser, but not on mobile device
Will you provide a solution to the problem?
Please be patient, we have a lot of other tickets as well. Back to you as soon as possible with a solution
We have found out that’s bug specific to Prestashop 8.0
We keep working on that to find a solution as soon as possible, so don’t worry.
We are in contact with Prestashop developers. They have to help us with this problem.
We will keep you in touch.
Ok thank you
It would be more appropriate if I install prestashop 8.0.1 and try the theme again, maybe the problem will be solved
Taday we have a call at 11:00, maybe that will help us to figure out what’s wrong. Because the issue is present in 8.x version only. So please wait.
So we had a call today.
Unfortunately they didn’t provide direct solution only give us some suggestions what we have to check, so we keep working hard on that.
This issue has highest priority because it’s present even in our demo page, so don’t worry, the solution will be found.
Hi, tried again for prestashop 8.0.1 version, amp problem is not solved, this problem seems to take too long to solve, so amp is disabled. Solve this problem, please get back to me.
Please don’t worry. As I already wrote you this problem has highest priority.
We are in contact with Prestashop developers, they also trying to understand what’s wrong.
I’ll back to you with some news soon.