• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 08.02.23, 10:20
  • Opened by: Nicola
  • Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #24250 - Ticket #24239 - Lost all the preset format reopened

Hello, the front office is working, but when i go to the back office to modify the theme it looks like the picture in attachment.


preset.jpg (97.3 KiB)


Fred 08 Feb 2023, 18:12

What template do you use? Because currently selected is working fine https://take.ms/cVDzp

Nicola 08 Feb 2023, 18:19

I’m using electronics-home Template. I tried also to delete cache of the browser and also inside Prestashop, but still the same issue. In attachment the picture of the template


PRESET.jpg (130.1 KiB)
Fred 08 Feb 2023, 18:23

The issue has been fixed. Please test to confirm the change

Nicola 08 Feb 2023, 18:27

Yes now is working both on front and back office. You can close the ticket, thanks

Fred 08 Feb 2023, 18:39

You are welcome!