- Priority: 0
- Status: Waiting on customer
- Theme: Alysum
- Private: No
- Open Date: 08.02.23, 21:28
- Opened by: ignacio Karmy
Ticket #24255 - no info after making a order with asylum
After placing an order, I do not get the information about the reference, the payment, etc., see the attachment
Can you help me with this please?
Do you mean summary email?
Emails are not a part of the theme. Please make sure everything is configured correctly in your back office
I am referring to the purchase variables, reference, shipping method, etc. does not appear. look on “Order Detail” “Detalle delpedido”
That information was displayed before the last click before purchase. That’s how prestashop works. You can check out default theme.