• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 09.02.23, 09:55
  • Opened by: Nicola
  • Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #24258 - Image with product widget

Hi, i noticed that in the home page of Electronics preset, when i put images of products, are all same sizes except one. Probably i could have problems on other products too if are not resized correctly. In attachment the problem.

Attachments:

product.jpg (156.6 KiB)

Comments

Fred 09 Feb 2023, 19:13

Hi, Nicola.
The theme display images received from prestashop. That means the image is wrongly generated.
Please check out out tips regarding images https://alysum.promokit.eu/promokit/documentation/#images

Then try to regenerate all product images

Nicola 10 Feb 2023, 15:50

I tried but on google chrome is working properly, with Edge make that problem. Do you have any suggestion?

Fred 10 Feb 2023, 20:09

I can’t reproduce the issue even in Edge. Checked out on Mac and PC. How to see the issue?

Nicola 11 Feb 2023, 08:29

It’s working fine today, maybe a browser cache error? I’m sorry if I wasted your time

Fred 11 Feb 2023, 09:52

No problem, don’t worry