• Priority: 0
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 24.02.23, 10:46
  • Opened by: Rodolphe

Ticket #24325 - Problem with Creative Element carousel thumbnails products

Hi,

Prestashop version : 1.7.8.7

it’s very strange, the carousel of some products thumbnails works ex: https://www.loftattitude.com/bibliotheque/5221-bibliotheque-en-bois-de-manguier-ethnique-puro-4025621813378.html)
and others do not work (eg: https://www.loftattitude.com/chaise-de-bureau/5839-chaise-de-bureau-a-roulettes-bois-et-noir-patron-4025621796961.html)

Can you help me please ?

THANKS

Comments

Fred 24 Feb 2023, 19:01

Hi, Rodolphe.
Try following CSS code

#product-images-cont .pk-ce-widget:not(.slick-initialized) {display: flex}
#product-images-cont .pk-ce-widget:not(.slick-initialized) > * {width:25%}
Rodolphe 27 Feb 2023, 16:11

Hi,
thanks it’s better, but the carousel features are not ok.
No arrows for example, you can compare the 2 product pages in the previous message

Thanks

Fred 27 Feb 2023, 16:53

That’s because you have there only 4 images, and there are nothing to scroll so the caroulsel is not activated

Rodolphe 28 Feb 2023, 14:39

ok thank you !

Fred 28 Feb 2023, 18:05

You are welcome!

Rodolphe 02 Mar 2023, 11:32

Hi,

I noticed that the arrows were scrolling the photos in the wrong direction. Unable to view additional photos :

https://www.loftattitude.com/chaise-d-exterieur/14728-chaise-d-exterieur-suspendue-marron-ibiza-4025621838692.html

Fred 02 Mar 2023, 18:55

You need to have enabled this option https://take.ms/QWeZL

I think there is wrong translation, but need to check