- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 27.02.23, 18:51
- Opened by: Magdalena Strawinska
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #24341 - The CART does not work on mobile devices
I bought your Alysum template. The Cart does not work on mobile devices. Everything works on the desktop. On the smartphone, I click Add to the basket and the product is not displayed in the cart. The Cart is empty.
Shop url: https://vepso.shop Prestashop version: 8.0.0
Comments
Hi, Magdalena.
We already know about this issue. We are in contact with Prestashop developers to resolve the issue as soon as possible.
The only solution for now is to disable AMP module
I understand, please let me know when you get a message from PrestaShop. Because without it I can’t start with my store, and that’s why I bought this template. Thank you for your answer :)
Yes, of course. That’s major problem and it has highest priority
Hi, Magdalena.
Here is the fixed file. Put it into the folder
Attachments:
Hi Fred,
Thank you! but unfortunately the fix didn’t solve the problem… :(
Let me try to do that.
Please fill out all necessary fields in your profile https://support.promokit.eu/myprofile to access to your Back-office and FTP Server
Fred, added to profile :)
It should be fixed now
Fred, added to profile :)
thank you, but I turned off the mobile view on purpose because I don’t like it. Can you restore these settings and fix the shopping cart?
The shopping cart is fixed. To disable AMP, go to AMP settings and switch off the option
I turned off this mobile view, but the cart still doesn’t work. Are you able to fix the cart without enabling AMP Mobile?
unfortunately, it still does not work after clicking “Add to cart” in the product card - screenshot in the attachment
Attachments:
I just checked it out on my phone and everything works fine for me - https://take.ms/Z1WBL
ohh sorry, now it works, thank you do much! :)
No problem. You are welcome