- Priority: 0
- Status: Waiting on customer
- Theme: Alysum
- Private: No
- Open Date: 05.03.23, 22:19
- Opened by: Jorge Diaz
Ticket #24372 - Product doesn't load on elementor module
I have configured the module in several ways but I can’t make it load the products. Thank you very much for your attention and best regards
Hi, Jorge Diaz.
Just wondering, have you tried to save and check out how it looks like on front page?
Hi Fred, yes I did.
Please fill out all necessary fields in your profile https://support.promokit.eu/myprofile to access to your Back-office and FTP Server
The answer is simple, you just don’t have discount products in your store https://musing-burnell.178-33-114-92.plesk.page/bajamos-precios
Just add a couple
The problem is in elementor, as can be seen in the screenshot that I attached to the query. Thank you very much
But what is the problem? There is no discount product in the store. Try to add a couple of products then back see how it will look in elementor.
So I can only add discounted products with the elementor products module?, Can’t I add products selected by me or a specific category?
If you select correct category ID there https://take.ms/Q6b6G you will get products
That had already been done Fred, you can see it in the screenshot I attached. But I just saw what the problem is. It does not load products from parent categories, that is, it only loads products from the category in which the products are directly assigned. Thanks for your attention and a greeting!
I can’t login to your back office anymore