- Priority: 0
- Status: Waiting on customer
- Theme: Alysum
- Private: No
- Open Date: 09.03.23, 10:01
- Opened by: Vidmantas Dapkus
Ticket #24389 - Twig\Error\ RuntimeError
When trying to open any product in Back Office I get this Twig\Error\ RuntimeError. When I switch to Classic Prestashop theme there is no error.
Hi, Vidmantas Dapkus.
You are first who reports this issue, so I assume that’s depended on your specific prestashop instance.
We spent some time but didn’t find any solution. If you don’t use Promokit Extended Products just disable it for a while
When disabled Promokit Extended Products module the error was gone so the module is causing the error.
Yes, just keep it disabled if you don’t use it
I have the same error and the same solution. Promokit Extended Products cause error on admin product page.
So, i am the second who report this issue on
@Nicu, thank you, we are trying to reproduce the issue locally…
We are not able to reproduce the issue locally.
And I don’t have access to your back office @Nicu
Updated to newer version the PS (18.104.22.168) and the Theme (8.1.5) but the problem persist. When I enable Promokit Extended Products module I got same error when open product in BO.
Please try now, it should be ok