- Priority: 0
- Status: Waiting on customer
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 13.03.23, 13:02
- Opened by: Vidmantas Dapkus
Ticket #24409 - Product image thumbnails bug
In Grid mode, when you switch colours the thumbnails disappears and you need to refresh page to get it back, but is once switched the colour it disappears again and you need to refresh once again - https://people-fashion.dk/tunikaer/1690-4003-rummelig-tunika-med-laengdeforskel.html#/1-storrelse-s/774-farve-b_baby_bla
In Carousel mode it doesn’t loads carousel but puts all photos below the default photos.
Comments
Hi, Vidmantas Dapkus.
The solution is a bit weird but please try.
Go to Theme Settings → Product Page, Select Default layout and Save. Then find thumbnails option, enable and save. Then switch back to your product page template
It was enabled https://prnt.sc/Yx_UrzTON7NL When I switch to Default layout it shows thumbs on the right to main image https://prnt.sc/JPC6CEzw3EKX and when you change colours the thumbs stays visible.
But when I switch the layout back to Elementor (SPFS-product) the thumbs goes beneath the main image https://prnt.sc/yIUdH6ClEvTB and when you switch the colour the thumbs disappears and you need to reload the page to see it.
Please check it out now.
Updated file is
When you switch to Carousel Mode when you change colours the additional images loads below main photo https://people-fashion.dk/horkjoler-til-kvinder/1498-2256-horkjole-i-a-facon.html#/2-storrelse-m/535-farve-g_orange_173 (as mentioned above).
Thumbnails Axis - not working. The thumbnails are loaded horizontally.
Please check it out now, it should be fixed