- Priority: 0
- Status: Waiting on customer
- Theme: Alysum
- Private: No
- Open Date: 13.03.23, 13:02
- Opened by: Vidmantas Dapkus
Ticket #24409 - Product image thumbnails bug
In Grid mode, when you switch colours the thumbnails disappears and you need to refresh page to get it back, but is once switched the colour it disappears again and you need to refresh once again - https://people-fashion.dk/tunikaer/1690-4003-rummelig-tunika-med-laengdeforskel.html#/1-storrelse-s/774-farve-b_baby_bla
In Carousel mode it doesn’t loads carousel but puts all photos below the default photos.
Hi, Vidmantas Dapkus.
The solution is a bit weird but please try.
Go to Theme Settings → Product Page, Select Default layout and Save. Then find thumbnails option, enable and save. Then switch back to your product page template
It was enabled https://prnt.sc/Yx_UrzTON7NL When I switch to Default layout it shows thumbs on the right to main image https://prnt.sc/JPC6CEzw3EKX and when you change colours the thumbs stays visible.
But when I switch the layout back to Elementor (SPFS-product) the thumbs goes beneath the main image https://prnt.sc/yIUdH6ClEvTB and when you switch the colour the thumbs disappears and you need to reload the page to see it.
Please check it out now.
Updated file is
When you switch to Carousel Mode when you change colours the additional images loads below main photo https://people-fashion.dk/horkjoler-til-kvinder/1498-2256-horkjole-i-a-facon.html#/2-storrelse-m/535-farve-g_orange_173 (as mentioned above).
Thumbnails Axis - not working. The thumbnails are loaded horizontally.
Please check it out now, it should be fixed
Sorry, after updated the Theme the problem is back.
Strange, that had to be fixed in the last theme version. Need to check that out…
The issue has been fixed. Please test to confirm the change
Here is a backup file
now the all product pages carched!
Whoops, looks like something went wrong.
Notice: Undefined index: ratingValue
in e40fc831820dabd713d0c9879a0ce0e201007ab9_2.file.product-jsonld.tpl.php line 83
it was left in Debuge mode
Now I switched the Product image thumbnails to vertical axis and made some custom css as the grid is not working correctly but the problem is the same as with horizontal axis - when you open the product page the initial thumbnails is located in horizontal axis and only after you refresh the page the thumbs moves to vertical position.
The issue has been fixed.
All changes added into the theme for the next update