• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 15.03.23, 13:24
  • Opened by: ILIAS ROUGUI
  • Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #24417 - Add to cart button spining


The add to cart button spins when clicked, I can’t find where the error is.

Thanks in advance


Fred 15 Mar 2023, 17:25

Did you customise some files? Because we never had such problem before

ILIAS ROUGUI 15 Mar 2023, 17:58

No. I don’t even know how to put that animation. I have seen that it is the same animation of the checkout button that is by default with the theme. the spinning ball

Fred 15 Mar 2023, 18:18

Please update credentials in your profile https://support.promokit.eu/myprofile to access to your FTP Server because I’m not able to connect with provided details

ILIAS ROUGUI 15 Mar 2023, 19:12

please check again.
I have done a test and from my side it works

Fred 15 Mar 2023, 19:37

Ok, I just disabled it at all
The file is


removed the line