• Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #24429 - Event add_to_cart is not triggered in GA4

I try to setup the full e-commerce GA4 analytics but I notice that the event add_to_cart is not triggered in both product page and in the quick-view.

Do you use the standard event or I must set up a custom event for trigger the add to cart action?

Can you check it ?

Regards

Comments

Fred 20 Mar 2023, 17:00

Hi, manifatture Bianchetti.
Do you use some specific module to implement GA?

manifatture Bianchetti 21 Mar 2023, 11:35

The official google analytics module from prestashop

Fred 21 Mar 2023, 19:37

I’m not sure that’s a problem of our theme. Have you tested out the module how it works with Classic theme?