- Priority: 0
- Status: Waiting on customer
- Theme: Alysum
- Private: No
- Open Date: 23.03.23, 12:00
- Opened by: Pierfranco Rossi
Ticket #24447 - Very big problem
when i try to update (aggiorna) some changes to the Alysum theme the program gives me an error and if I exit Prestashop crashes and I have to reinstall EVERYTHING.
I’ve reinstalled locally eight times and it still gives me an error every time I try to save a change, I’m really tired of this program.
Please go to /var and delete or rename cache folder, then click save - in my case it’s solving this problem.
Hi, Pierfranco Rossi.
Please fill out all necessary fields in your profile https://support.promokit.eu/myprofile to access to your Back-office and FTP Server to let me check out the issue
i am still working in local and i will need a lot of time.
Thank you, when and if I need I will write to you.
Ok, no problem