• Priority: 0
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 24.03.23, 02:35
  • Opened by: Wálkaris Brioso

Ticket #24451 - Amp theme categories and widgets

A big hug from the Dominican Republic, I’m Luis. My problem with the AMP theme is that it doesn’t show the widgets assigned on the home page and when clicking on a category link in the menu, it doesn’t lead anywhere. It should be noted that I made sure that all the instructions given in the documentation are correct.

https://www.aliciacomplementos.com/es/movil

Attachments:

Captura.PNG (102.8 KiB)
processed-ad4798d6-5f39-4608-... (129.7 KiB)
processed-a8d7f048-665e-4f87-... (110.9 KiB)
processed-9ddc21a1-92ce-4fe1-... (721.6 KiB)

Comments

Fred 24 Mar 2023, 18:21

Hi, Wálkaris Brioso.
Sorry for the delay.
Please fill out all necessary fields in your profile https://support.promokit.eu/myprofile to access to your Back-office and FTP Server

Wálkaris Brioso 25 Mar 2023, 21:37

Hello, all fields completed

Fred 25 Mar 2023, 21:56

Sorry, I keep seeing your profile empty.
I assume the issue is because of missed content in your language. Please try to add and configure a widget from scratch

Wálkaris Brioso 28 Mar 2023, 02:24

I already tried and it’s still the same. Can you suggest another solution? The links of the categories still don’t lead anywhere, just a blank page. How can I fix this?

Fred 28 Mar 2023, 21:25

I can’t login to your back office because there is no credentials in your profile

Wálkaris Brioso 29 Mar 2023, 01:35

Intente otra vez por favor.

Fred 29 Mar 2023, 09:18

The issue has been fixed. Please test to confirm the change
https://www.aliciacomplementos.com/es/movil/category/10-accesorios