• Priority: 0
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 30.03.23, 17:21
  • Opened by: Cesare Cinelli

Ticket #24484 - Very slow loading

Hi,
the theme loads very slowly.
Both the BO and the frontend are very slow.
Can you help me understand why?
I haven’t installed any modules apart from the theme ones and have disabled all the stats ones.
Thank you

Comments

Fred 30 Mar 2023, 18:45

Hi, Cesare.
Please make sure you have configured caching accordingly to the official documentation. Check out the link here https://alysum.promokit.eu/promokit/documentation/#performance

Cesare Cinelli 31 Mar 2023, 10:50

I have already set the cache in the way you indicated but I do not see much change.
In addition, saving with creative elements often gives me an error 500 server

Fred 31 Mar 2023, 19:55

I just open a template with no problem → https://take.ms/xzGWt

How to reproduce the problem?