- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 03.04.23, 11:07
- Opened by: Guillaume Nicole
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #24501 - Don't have Theme settings and multiple errors
Hello, i just bought the theme and have multiple errors
I installed alysum-v.8.1.4.zip
I’m on prestashop 8.0.2
I clear my cache and disabled it
I don’t have “Theme settings” and multiple errors when I want to login or register customer
Can you help me please
Comments
Hi, Guillaume Nicole.
1. Go to Modules, search for Theme Settings, and click configure. There you will be able to add a link to sidebar in the “general” tab
2. Please fill out all necessary fields in your profile https://support.promokit.eu/myprofile to access to your Back-office and FTP Server
Thank your for theme setting but already problems with connection customer or register.
I give you all informations in https://support.promokit.eu/myprofile
Nothing turn on ! please
You already have it there https://take.ms/tAahx
Is not the problem ! With this theme, we can’t register or login customer !!!
try : www.v2.adeleetbrume.com
That’s strange. You are first who report such problem. Let’s check out out.
Back to you soon with some news
I just switched your shop to Classic theme and there is the same issue with registration, that means the problem comes from prestashop itself.
Please check that on Classic theme and let me know