• Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #24501 - Don't have Theme settings and multiple errors

Hello, i just bought the theme and have multiple errors
I installed alysum-v.8.1.4.zip
I’m on prestashop 8.0.2
I clear my cache and disabled it
I don’t have “Theme settings” and multiple errors when I want to login or register customer

Can you help me please

Comments

Fred 03 Apr 2023, 11:52

Hi, Guillaume Nicole.
1. Go to Modules, search for Theme Settings, and click configure. There you will be able to add a link to sidebar in the “general” tab
2. Please fill out all necessary fields in your profile https://support.promokit.eu/myprofile to access to your Back-office and FTP Server

Guillaume Nicole 03 Apr 2023, 13:07

Thank your for theme setting but already problems with connection customer or register.
I give you all informations in https://support.promokit.eu/myprofile

Guillaume Nicole 03 Apr 2023, 18:05

Nothing turn on ! please

Fred 03 Apr 2023, 18:20

You already have it there https://take.ms/tAahx

Guillaume Nicole 03 Apr 2023, 18:28

Is not the problem ! With this theme, we can’t register or login customer !!!
try : www.v2.adeleetbrume.com

Fred 03 Apr 2023, 18:31

That’s strange. You are first who report such problem. Let’s check out out.
Back to you soon with some news

Fred 03 Apr 2023, 19:25

I just switched your shop to Classic theme and there is the same issue with registration, that means the problem comes from prestashop itself.
Please check that on Classic theme and let me know