- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 04.04.23, 11:40
- Opened by: ILIAS ROUGUI
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #24506 - the page stays blank
I noticed that the add to cart button was not working.
So I deactivated the theme and reactivated it.
When doing this the page only loads blank.
No change has been made on the web.
Comments
Looks like Creative Elements is not hooked into it’s hook CETemplate, please check that out in Design → Positions
I think that it is, or at least that’s what I thought I saw
can you see what is wrong
The web is still blank, the add to cart button did not work either
For some reason Creative Elements was disabled, now it works
And ADD to cart button?
when i click it does nothing
as I can see it works as configured. You can change cart icon behaviour in the widget settings → https://take.ms/cs3XjM
I mean the button in miniature product and the product page
The menu widget is work fine
Strange but Add to cart doesn’t send any data to server, it looks like this → https://take.ms/nSeYD and you can compare with our demo.
Do you have installed some third party module which could cause such error?
I’m asking because you are only one who report such kind of issue
In principle I have not installed anything strange.
You can try to disable the modules that you think are necessary.
Ok, I see. Need additional time to try to figure out what’s wrong there
okay thanks. the sooner you can find out what’s going on the better… thank you very much
Of course I understand. How to find the reason by tomorrow
I just found the error… it was all caused by a wrong url redirect
But is it resolved now?