• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 06.04.23, 17:49
  • Opened by: Maxime Labbé
  • Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #24516 - Facebook Module : error with CORS Policy


The module facebook is correctly configured. I wanted to display the facebook chat but on console bar, there are some errors (view attach file)

url : 3w.monjolibavoir.com



Fred 09 Apr 2023, 21:40

Hi, Maxime Labbé.
Please fill out all necessary fields in your profile https://support.promokit.eu/myprofile to access to your Back-office and FTP Server

Maxime Labbé 11 Apr 2023, 21:50

Hi Fred,

I’ve update my profil with necessary fields : backoffice access and FTP server.

Berts regards

Fred 12 Apr 2023, 21:36

I have updated Facebook module on your shop but the issue is still there.
It doesn’t appear on our server so I assume that’s because of Facebook app configuration. Please make sure you added your domain in the app settings