• Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #24593 - Delight template problem

Hello, I bought your template.
I tried to install the delight version but the page gives me many errors

The website is shop.mirammontemarani.it

Both the “deal of the day” zone and the initial slider zone do not match and do not work

even the products page does not return the one present on the site

What should I do


Fred 30 Apr 2023, 21:43

Hi, Miriam
Please fill out all necessary fields in your profile https://support.promokit.eu/myprofile to access to your Back-office to let me see the problem

Miriam Montemarani 26 May 2023, 11:58

Hello, I have filled in all the necessary data
Waiting for your feedback

Fred 26 May 2023, 22:18

I see you have Creative Elements Pro version.
Unfortunately, after the latest CE update our widgets which uses slider scripts, becomes incompatible. We wrote to CE developers but didn’t get any comments.
So, if you can, please write them and ask what’s happened with sliders scripts or what exactly they updated.
Thank you for understanding!

Miriam Montemarani 29 May 2023, 17:39

Good evening, I contacted the prestashop support to understand what happened. However, if we don’t answer how we can solve it, you too understand that I cannot have a site without any type of slider. I await reply

Fred 29 May 2023, 17:45

But you don’t need to contact prestashop support. You purchased CE Pro module and need to write to their support. We are ready to help as soon as possible, but need suggestion from that module developers.