- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 05.05.23, 13:09
- Opened by: Piero
- Closed by: Fred
- Closed on: 08.06.23, 19:47
- Reason: Closed
- Comment: Glad to help!
Ticket #24614 - The "advanced search" search bar doesn't work
Hello, while building the www.sensishop.net site (I don’t use AMP on mobile) I noticed that the “advanced search” bar in the “promokit header” section stopped working. It tells me nothing found but initially it worked fine. I’m still under construction but I would like to understand why
Piero
Comments
Hi, Pierfrancesco.
Please fill out all necessary fields in your profile https://support.promokit.eu/myprofile to access to your Back-office to let us check out the issue
Hi Fred! I entered the data to be able to access the Backoffice. It should all be correct. let me know and thanks again Piero
I didn’t do anything, but search works fine for me https://take.ms/RCqku
This to me is incredible. Until this morning and for the days before it didn’t work and only reported the writing “nothin found”.
However yes, it works for me too…but this thing worries me because the problem has been there for days and I would have preferred to understand the cause.
Let’s hope it was just a settling problem…in case I’ll come back to bother you heheh.
Thanks for the help also for the other ticket.
A warm greeting
Peter
You are welcome
That could be just a search cache. You can refresh search index in the search settings in your back office
OK Fred this topic is solved and can be closed