• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 11.05.23, 20:09
  • Opened by: juan cantu
  • Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #24646 - Instagram Module is not showing images

Hi! my website is interiumconcept.com i have configured the module of Promokit Instagram, followed the instructions but the instagram feed doesnt show data. “no images” it was working before, i dont know what could happen, i also renew the App key by conecting again because it was expired.



Fred 11 May 2023, 21:16

Hi, juan cantu.
In the one of recent update we have added two more “simple” instagram widgets for Creative elements which works with no API key. Please try to use them

juan cantu 11 May 2023, 23:46

Hi Fred!
i could not find them anywhere! i also didnt see any updates

i will leave 2 screenshots one of the system status (theme and prestashop version) and a screenshot of the creative elements widgets.



Capture.JPG (92.9 KiB)
Capture2.JPG (86.4 KiB)
Fred 12 May 2023, 17:27

I see you have 5.x. There is no those widgets there.
Have you tried to reset Instagram module and re-connect it once more?