Ticket #24648 - Alysum not working
hello i bought the theme from my client’s account: i have prestashop 220.127.116.11 and i am installing alysium 8.1.4 and it seems to give me problem
1. is it compatible that the prestashop is 18.104.22.168 and the version of alysium 8.1.4?
the php version is also 7.4
2. should i upgrade to prestashop 8? for proper compatibility?
3. if so, I can not upgrade because I have modules that do not work with prestashop 1.8, where can I get alysium 7.5?
please answer all my questions please
1. Yes, the theme is compatible with 22.214.171.124 and PHP 7.4
2. No, you shouldn’t
3. You don’t need to downgrade the theme.
Please describe what problem do you have
Help please do not import well the demo, my web is:
please help me and tell me what’s up
I have to emphasize that the license I put it, but I took it out, because I really want to use the license for ketomarket.es but this site is in production and selling and I’m doing the design in nueva.ketomarket.es
but i choose the preset and it doesn’t work please help me
Please fill out all necessary fields in your profile https://support.promokit.eu/myprofile to access to your Back-office
already, look at it
I don’t understand what’s going on. But I’m pretty sure that’s a conflicts with previously installed theme. Do you have an option to install Prestashop from scratch?
I am not going to install prestashop from scratch, this is a clone of the original site to test the theme, and I need it to work here, and it is a website that has nothing weird, it has some modules and nothing else, and I have uninstalled the ones that could give conflict,
I need you to give me an answer, I have purchased the theme
what I have done is to install the theme directly, version 8.1.4, in php 7.2 and prestashop 126.96.36.199
Do you have some extra cache installed in your prestashop or server?
When I change theme configuration the home page is not changing at all.