• Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #24703 - Instagram module set up but no images are displayed

We are configuring the module and we have everything connected in the backend, as it appears in the attached images. But in the homepage no images are displayed.

Web: https://newdesigndistrikt.frectaris.com/de/ Instagram: https://www.instagram.com/designdistrikt_schweiz/

(it seems that the user ID isn’t matching with the real one)


error.JPG (63.1 KiB)


Fred 24 May 2023, 17:09

Hi, Pedro Vives Aguilar.
Please fill out all necessary fields in your profile https://support.promokit.eu/myprofile to access to your Back-office and FTP Server to let me check out what’s wrong there

Pedro Vives Aguilar 24 May 2023, 17:17


Fred 24 May 2023, 17:44

Looks like it was a cache. I just saved module configuration and everything started to work

Pedro Vives Aguilar 24 May 2023, 18:10

Perfect! But now the carrousel doesn’t seems to work

PD: please delete the screenshot, it contains the secret API key, thanks!

Fred 24 May 2023, 18:19

You just need to enable carousel here https://take.ms/T03ri