• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 24.05.23, 17:15
  • Opened by: Pianeta Affari
  • Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #24704 - Svg arrows icons not displaying on same category and related products (product page footer)

Hi, I’ve tried changing every single option using CSS to make arrows more visible, however, the only thing changing is the background color. Could you please have a look and make the arrows black?


frecce.jpg (1.09 MiB)


Fred 24 May 2023, 17:19

Try this option https://take.ms/wykKN

Pianeta Affari 25 May 2023, 09:53

There’s no option available to do this in the product page footer.


arrowsù.PNG (375.1 KiB)
Fred 25 May 2023, 19:05

Yes, because product page footer is a container which contains a list of module you added into productFooter hook.
You can use these widgets instead of Product page footer → https://take.ms/kFtLV

Pianeta Affari 26 May 2023, 14:43

They don’t really work. As you can see from the screenshot, the widget remains empty and it doesn’t populate with products. P.S. This was just a test in which I left the product footer and I just placed the new widgets below.


Fred 27 May 2023, 15:48

Viewed products has been fixed by resetting the Viewed Products module → https://take.ms/6PZXv

As for the Crossellings, please make sure you have crosssellings products in your shop

Pianeta Affari 29 May 2023, 16:35

It really made a mess since all the widgets you added showed a huge single picture or empty placeholders. I had to restore the product footer to get the website working again. In regard of the color for the arrows, it doesn’t really matter since I’ll try to find another solution. Can I please only ask another small request? When on mobile view the look of product footer gets really messy since all the products get overlapped. Would be possible please only for mobile view to display a single item per time in a carousel?


Fred 29 May 2023, 17:13

1. I believe that’s just a cache of your browser because I fixed that issue as well
2. Yes, that’s possible if you will add those dedicated widgets. See Carousel settings there

Pianeta Affari 30 May 2023, 11:58

I understand! I tried your solution once more and it worked. I only have one problem now, would be possible not to show the widget when there are no products in it? The previous “product footer” widget had this option.


no prod.PNG (617.8 KiB)
Fred 30 May 2023, 19:39

Yes, I think it’s possible.
Where I can see tat widget? I can’t find it

Pianeta Affari 31 May 2023, 10:11

You can find it in the template page number 104 under “creative elements” > “saved templates”. Also, could be possible to make the image as the same size of the others even in the case of single products? I’ve tested yesterday and if only one product in the widget the image gets really huge.


104.PNG (77.8 KiB)
Pianeta Affari 05 Jun 2023, 17:04

Hello there, any news please?

Fred 05 Jun 2023, 18:31

Not yet. Sorry for the delay. Hope to add such option today-tomorrow

Fred 05 Jun 2023, 22:23

Please try now
Updated files are

Pianeta Affari 06 Jun 2023, 11:05

Hi, there are no issues on the viewed products except that the arrows are still not displaying, however, no products are shown for the cross-selling module. Could you please try to switch to product page number 104 and see how it looks? I would like to have the same view as now using the widget you suggested but I start to think this is not possible. Please, let me know how to proceed.

Fred 06 Jun 2023, 17:59

Do you use some extra cache? I’m asking because Viewed Products worked fine before, but doesn’t work now
As for the cross selling, are you sure you have at least one cross selling product in your shop?