• Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #24713 - The creative element carousel is not working properly.

Good evening,
I would like to know why the carousel module inserted via Creative Element does not work correctly.
If I select the carousel module and apply it to products or brands, it only works in grid mode and not in carousel. If I select carousel I see a white box as seen in the screenshot.


screen-1.jpg (181.6 KiB)
screen-2.jpg (188.2 KiB)


Fred 29 May 2023, 20:28

As I can see there are just not enough brand items to activate scroll. Try to add more brand items or decrease carousel items in the carousel configuration

Giuseppe De Cunzo 30 May 2023, 09:53

20 brands are selected… can they be enough?


1.jpg (157.8 KiB)
Fred 30 May 2023, 23:04

I see you are young CE Pro version. After the latest update it stopped working with our widgets.
I would like to ask you to contact CE developers and ask suggestions. We already wrote them a couple of times but didn’t get any response.