- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 31.05.23, 02:23
- Opened by: Caleb Coffie
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #24723 - The Product Tabs Module is giving 500 Errors
Whenever I enable a product tab, I get the following error on my admin product pages:
Twig\Error\RuntimeError: An exception has been thrown during the rendering of a template ("Warning: Uninitialized string offset 1"). at src/PrestaShopBundle/Resources/views/Admin/Product/ProductPage/product.html.twig:32 at Twig\Template->displayBlock() (var/cache/dev/twig/6e/6e9db138d72f7a6bde88b78b98b10e0f.php:3115) at __TwigTemplate_2fbd020a61de5d2a1eb9880f9a526fea->doDisplay() (vendor/twig/twig/src/Template.php:394) at Twig\Template->displayWithErrorHandling() (vendor/twig/twig/src/Template.php:367) at Twig\Template->display() (vendor/twig/twig/src/TemplateWrapper.php:47) at Twig\TemplateWrapper->display() (var/cache/dev/twig/8c/8cd94e56f97a978581135b92bb0f2d77.php:63) at __TwigTemplate_c21fec1586fe3ef5ed1b56a186b034e8->doDisplay() (vendor/twig/twig/src/Template.php:394) at Twig\Template->displayWithErrorHandling() (vendor/twig/twig/src/Template.php:367) at Twig\Template->display() (var/cache/dev/twig/2a/2a1270b745e95f7c26abd6aa6d567596.php:68) at __TwigTemplate_768a6ec3f179f772924c11db07f5ea7c->doDisplay() (vendor/twig/twig/src/Template.php:394) at Twig\Template->displayWithErrorHandling() (vendor/twig/twig/src/Template.php:367) at Twig\Template->display() (vendor/twig/twig/src/Template.php:379) at Twig\Template->render() (vendor/twig/twig/src/TemplateWrapper.php:40) at Twig\TemplateWrapper->render() (vendor/twig/twig/src/Environment.php:277) at Twig\Environment->render() (vendor/sensio/framework-extra-bundle/src/EventListener/TemplateListener.php:115) at Sensio\Bundle\FrameworkExtraBundle\EventListener\TemplateListener->onKernelView() (vendor/symfony/symfony/src/Symfony/Component/EventDispatcher/Debug/WrappedListener.php:126) at Symfony\Component\EventDispatcher\Debug\WrappedListener->__invoke() (vendor/symfony/symfony/src/Symfony/Component/EventDispatcher/EventDispatcher.php:264) at Symfony\Component\EventDispatcher\EventDispatcher->doDispatch() (vendor/symfony/symfony/src/Symfony/Component/EventDispatcher/EventDispatcher.php:239) at Symfony\Component\EventDispatcher\EventDispatcher->callListeners() (vendor/symfony/symfony/src/Symfony/Component/EventDispatcher/EventDispatcher.php:73) at Symfony\Component\EventDispatcher\EventDispatcher->dispatch() (vendor/symfony/symfony/src/Symfony/Component/EventDispatcher/Debug/TraceableEventDispatcher.php:168) at Symfony\Component\EventDispatcher\Debug\TraceableEventDispatcher->dispatch() (vendor/symfony/symfony/src/Symfony/Component/HttpKernel/HttpKernel.php:174) at Symfony\Component\HttpKernel\HttpKernel->handleRaw() (vendor/symfony/symfony/src/Symfony/Component/HttpKernel/HttpKernel.php:81) at Symfony\Component\HttpKernel\HttpKernel->handle() (vendor/symfony/symfony/src/Symfony/Component/HttpKernel/Kernel.php:201) at Symfony\Component\HttpKernel\Kernel->handle() (admin816nzsw7qdrdv3nk9es/index.php:81)
Comments
Hi, Caleb Coffie.
Please update credentials in your profile https://support.promokit.eu/myprofile to access to your FTP Server
And back office link is also wrong
Oh sorry. The domain is now new.thecoffiecutters.com. Everything else should be the same.
Still not able to connect to your FTP
Hmm… I’m not sure what’s going on with ftps. If you’re able to use sftp, That should work with the same credentials.
I have tried all options.
Try to upload this fixed file into the folder
Attachments:
I swapped in the file and now I’m getting the following error:
Sorry for the delay.
Ok, I just logged in to your back office, but I can’t find where is thew issue? The module product tab is enabled
It happens when you enable one of the product tabs from the product tabs extension page. I disabled them so we can have a working shop.
Ok, I see.
I don’t have permissions to update files, so please try yourself
Attachments:
That seemed to fix it but now to page seems pretty slow and the tab becomes unresponsive at times.
I’m not sure it’s related somehow. I just fix small syntax error there.
Try to clear cache and reload page a couple of times to refresh it