• Priority: 0
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 01.09.23, 14:42
  • Opened by: Giuseppe De Cunzo

Ticket #24898 - Problema con mudulo Promokit instagram

Good morning,
I installed the Instagram Promokit module and noticed that it has a problem.

When a new post is published the module doesn’t show the images correctly (screenshot attached).

When this happens I have to open the Promokit Intagram module, save the settings (without making any changes) and then clear the site cache.

After this the module returns to function correctly.

Is this problem solvable in order to avoid all these manual actions?

Many thanks in advance.


1.jpg (96.9 KiB)


Fred 01 Sep 2023, 17:25

Hi, Giuseppe De Cunzo.
Yes, that module is most problematic one. That’s why we added two widget as alternative way to display images. You can find Tham in the list of widgets in Creative elements.
As for the module, for now there is no another way to “refresh” it. We are trying to find another Instagram module instead of current one