• Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #24905 - The testimonial photo is displayed in the back office but not on the front office

The photos on the testimonials are successfully uploaded in the back office, but when I return to the front office, they no longer appear. Additionally, there is an issue with the links. I’ve set up links that should open when clicking on each testimonial, but nothing happens. What should I do? Thank you.

Comments

Kathleen BELLONDE 06 Sep 2023, 17:34

I am using the ALYSUM 8.2.0 theme and PrestaShop 8.0.4

Fred 08 Sep 2023, 08:29

Hi, Kathleen BELLONDE.
Can you please give me a link to a page where I can see the issue?

Kathleen BELLONDE 08 Sep 2023, 12:01

I have just provided the information in my profil. Thank you.

Fred 08 Sep 2023, 16:55

I just enabled “Display Image” option and now images are displayed https://take.ms/OssqZB

Kathleen BELLONDE 09 Sep 2023, 12:16

Thank you for the images, it’s working well now. However, the inserted links are not active. They appear correctly in the back office, but on the front office, I can’t click on them, nothing happens. What should I do? Thank you.

Attachments:

Capture d’écran 2023-09-09 a... (298.7 KiB)
Fred 09 Sep 2023, 22:08

The issue has been fixed. Please test to confirm the change

Kathleen BELLONDE 13 Sep 2023, 20:50

Unfortunately, the issue is not fixed.
Indeed, the link submitted in the back office (see on the previous attached screenshot) doesn’t work when I click on the picture or the text.

Fred 13 Sep 2023, 22:19

It was fixed for sure. I checked that
I can’t connect to your FTP anymore to check files

Fred 13 Sep 2023, 22:22

For some reason the fix was not applied. Now it works → https://take.ms/TTZ6j

Kathleen BELLONDE 25 Sep 2023, 18:51

thanks Fred.
I just have a problem now with the text color. It stays black even if I ask for something else.
What can I do?
thanks

Attachments:

Capture d’écran 2023-09-25 à ... (774.6 KiB)
Fred 26 Sep 2023, 09:31

fixed in another ticket