- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 16.09.23, 17:53
- Opened by: manifatture Bianchetti
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #24924 - error when I try to modify the page with creative element
I’m try to modify the page with the Creative element but when I click de modification button appear the message
Attempted to call an undefined method named “getImageSizes” of class “CE\WidgetPkproductAccessories”.
[Symfony\Component\Debug\Exception\UndefinedMethodException 0]
Can you check it
in attach some screen shoot
Comments
Hi, manifatture Bianchetti.
Please update credentials in your profile https://support.promokit.eu/myprofile to access to your Back-office and FTP Server
information updated
Any news? The problem should be fixed until Monday. Thank you so much.
Sorry, that wan a reply to another ticket…
The issue has to be fixed.
Updated file is /modules/pkelements/src/WidgetViewBase.php
it’s doesn’t work
in attach the new error
please check it
Attachments:
I assume everything was working fine before. What happened that the issue appears?
As I can see for example pkelements module is updated partially. Try to download the latest version and update it
I didn’t know, i was add and html box in the header section, and after saved the changes it start to getting this tipe of error.
I reinstall the pkelements module , but now disappear the sera box and account related button, and upper rider with the button for language … etc…
Can you check-it
Thank you so much
when I try to re add the search box it ask for a licence
now I restored I backup of two day ago, I have always the same problem
You are trying to add “pro” widget. Use our “Advanced Search” instead
ok tank you for the assistance
You are welcome!