Ticket #24932 - Blurred product images
I’m experiencing an issue with the product images.
They appear blurry and I really can’t determine why.
I made sure to upload them in the correct size (800×800) and there’s no stretching from Prestashop’s side (see screen size).
I also thought it might be due to a native zoom module but couldn’t find anything.
I’ve also sent you a screenshot of the original image and the one on the shop so you can see the difference. There’s a slight variation in the lighting, but that’s expected since every screen has different brightness levels. What’s concerning is the blurriness you can notice on the tree.
On the product page, you can also scroll down to the detailed description. There’s an image we added using Creative Element, and it’s very sharp( see imagedescription).
The product page was built using Creative Element.
Thank you again for your help.
Have a great day.