• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 25.09.23, 09:28
  • Opened by: Ana Diaz
  • Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #24938 - Errors in AMP version Prestashop and other errors

The website is now at https://elatelierdediegocaride.com without the subfolder (/store) and when making the change, many errors were generated.

I tried to update to Prestashop 8 and it was worse, so I went back to version

- Currently the links on the homepage banners and also the menu links are failing.
- It is not possible to change the link in the cookie message.

I also want to use a cookies module that does not apply correctly to me, because this note about cookies in the topic appears and I don’t know how to delete it.

The captcha module does not work on all forms. and in the AMP version it does not appear in any form.

I want to apply a slider from the revolution slider and it won’t allow me, because the “displayContactPageBuilder” hook does not appear.

I hope you can help me.


Ana Diaz 25 Sep 2023, 09:29

*subfolder “/tienda”

Fred 25 Sep 2023, 10:23

Hi, Ana Diaz.
Please update credentials in your profile https://support.promokit.eu/myprofile to access to your FTP Server

Ana Diaz 25 Sep 2023, 11:38

*subfolder “/tienda”

Ana Diaz 25 Sep 2023, 11:48

The url is https://e.........com and the FTP access data is already updated

Fred 25 Sep 2023, 12:03

1. Category page is fixed

Fred 26 Sep 2023, 09:43

What cookie module you want to use? and where you can’t change the link? because I don’t see cookies banner in AMP

Ana Diaz 26 Sep 2023, 10:41

I have disabled the theme’s cookie banner, however it still appears in the AMP version.

The Module is Ley Europea de Cookies (Aviso + Bloqueador de Cookie) v1.4.27 de Línea gráfica

Do you have the access data to the Back office in my account.

Another question, when I make changes to the AMP settings, do I have to clear the cache in Prestashop to see those changes? If not, then the cache is not working correctly.

Fred 27 Sep 2023, 12:04

1. You have to disable cookies in AMP as well → https://take.ms/Gcv5s 2. What changes do you mean? the was no problems with cache so far

Ana Diaz 28 Sep 2023, 12:32

1. I have already disabled the AMP cookie message but it must interfere with the configuration of the module that I mentioned before, because it is not displayed in any of the versions.
2. When you add products to the database or make design changes, they are not updated in the AMP version. I attach screenshots.


Fred 28 Sep 2023, 18:11

1. yes, that would be great to interfere with the configuration of that module, but we can’t implement every third party module into AMP
2. I just added a product with no problem → https://take.ms/CTq45 it appeared in the end of the list

Ana Diaz 05 Oct 2023, 18:41

1. If I use the cookie option of the Alysum template, can I send it in the link to my own “Política de Cookies” page that I have created? In the case of AMP, I don’t see where to change that link.

I have the same problem in Payment Method, I want it to link to a CMS page created and I don’t know where that link is modified.

Fred 06 Oct 2023, 23:03

1. The only way to change that link is to do that directly in the file


2. Please show me on a screenshot where do you need to change the link in payment method

Ana Diaz 09 Oct 2023, 12:40

1. It’s already solved, thank you!
2. Attached is a screenshot of the link where the user clicks on “Condiciones de Contratación” and the section that opens is not the correct one.

In the desktop version:
3. The cart is not updated when adding or deleting any product.
4. The “I accept the Contract Conditions” link in the payment process should allow the user to open the CMS document to read it before accepting it.

Fred 10 Oct 2023, 12:56

I can’t go to Payment section → https://take.ms/n5ZzK how to bypass that?

Ana Diaz 15 Oct 2023, 14:22

I have already changed your customer address to allow you to continue at checkout. Anyway, I attached a screenshot.

3. The cart is not updated when adding or deleting any product. 4. The “I accept the Contract Conditions” link in the payment process should allow the user to open the CMS document to read it before accepting it.


Fred 16 Oct 2023, 16:57

3. it works fine for me, please check out my video https://take.ms/Vhxtw

4. The text “Estoy de acuerdo y acepto las Condiciones de Contratación.” is generated in the prestashop core and displayed with one variable, like this: {$condition nofilter} so there is no control from theme layer. Could you please check this issue on classic prestashop theme?

Ana Diaz 16 Oct 2023, 21:07

3. It works correctly if the user is logged in. But if you browse without having any session and add products to the cart or delete them once they are in it. It does not update immediately and must be refreshed. A user who entered for the first time and wants to place the order as a guest will believe that the website does not work.

See video: https://elatelierdediegocaride.com/capturas-errores/video-error-carrito.mov

4. I’m going to check the “payment.tpl” of the classic prestashop theme.

Thank you!

Fred 18 Oct 2023, 23:04

3. I just reset cart module and now it works