• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 27.09.23, 11:24
  • Opened by: R
  • Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #24946 - itemListElement issue

Hi there,

Our customers wants this issue solved.

Field: itemListElement
Issue description: A value for the itemListElement field is required.

Example URL‘s:
https://myglucosemonitor.com/de/15-dana https://myglucosemonitor.com/de/16-dana-insulinepomp And 60 other URL‘s

See screenshot attached. We think it’s regarding this piece of code that is not filled properly.



Fred 27 Sep 2023, 11:49

Hi, R.
Please fill out all necessary fields in your profile https://support.promokit.eu/myprofile to access to your FTP Server to let me edit theme files

R 27 Sep 2023, 11:56

Hi Fred,

This is done now. However, the Shop URL is from a customer more than 10 years ago.
And we use your theme now for this customer. I couldn’t edit the Shop URL, but Backoffice and FTP and everything should be correct now.

Fred 27 Sep 2023, 23:55

I just tested out the url you gave me and don’t see any problem. there → https://take.ms/QljwWhttps://search.google.com/test/rich-results/result?id=T2-y1G4yNF0FF56HrzSw-Q

Maybe I missed something, please check

R 28 Sep 2023, 09:49

Hi Fred,

I don’t think Search Console shows these issues.
Only tools such as Semrush do.

And if you check the code, you will see that it’s empty:
https://prnt.sc/DUZGyfsrQrgU Maybe we can comment this whole part out?

Fred 28 Sep 2023, 14:13

Please try now, it should be fixed