• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 30.09.23, 19:04
  • Opened by: Nicolas Bindels
  • Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #24954 - Cannot install module pkthemesettings.

When activating the theme, I get this error.

Cannot install module pkthemesettings. The version of your module is not compliant with your PrestaShop version.

Version of presta: 1.7.6.8.

I added a backoffice user for your guys. Can you please tell me what is wrong?

phppsinfo is all green. mysqli was red, I installed it and now it’s green but I don’t believe this has any effect and anyhow it still fails.

Thanks!

Comments

Nicolas Bindels 30 Sep 2023, 19:05

–

Fred 30 Sep 2023, 19:11

Hi, Nicolas Bindels.
PrestaShop 1.7.6 is an outdated version released 4 years ago. Please consider to upgrade it at least to 1.7.8.10

Nicolas Bindels 30 Sep 2023, 19:19

just noticed that indeed, many thanks!

Nicolas Bindels 30 Sep 2023, 19:20

just upgraded to 8.1.2 works like a charm

Fred 01 Oct 2023, 10:49

Great!