• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 06.10.23, 22:41
  • Opened by: Juanma Mejias
  • Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #24968 - Problema para añadir al carrito

Estoy configurando la web para lanzarla y parece que no me deja añadir los productos al carrito.
Adjunto video



Fred 07 Oct 2023, 11:31

Please fill out all necessary fields in your profile https://support.promokit.eu/myprofile to access to your FTP Server

Juanma Mejias 07 Oct 2023, 14:09

Ok, can you try again

Fred 08 Oct 2023, 23:14

I need to reset Cart module but I can’t login to your back office

Hay un error.
El empleado no existe o la contraseña introducida es incorrecta.
Juanma Mejias 09 Oct 2023, 12:09

Ya esta corregido, disculpe las molestias.

Juanma Mejias 10 Oct 2023, 10:38

Ok, can you try again

Fred 13 Oct 2023, 15:04

I assume something wrong with your products. Were they imported somehow?
Could you please also switch to Classic theme and check how Add to cart works there?

Juanma Mejias 13 Oct 2023, 17:03

Tiene razón, había un fallo en el importador.

Fred 14 Oct 2023, 00:10

Ok, great!