• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 15.10.23, 21:02
  • Opened by: Ana Diaz
  • Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #24982 - Contact form not working

I need to add fields to the contact form and I cannot add them in any way from the back office.

Furthermore, sending does not work because you have to click on the captcha, but the captcha cannot be seen.


Fred 16 Oct 2023, 16:25

Hi, Ana Diaz.
1. There is no way to add a new field to the current widget. it requires additional development
2. The error is fixed, please check

Ana Diaz 16 Oct 2023, 21:17

Hi, Fred.
1. Ok, I can leave it like this. I just wanted to add a Name field.
2. But the idea is that the captcha works like the rest of the forms, so as not to get filled with spam.

Fred 17 Oct 2023, 09:59

Try to reset captcha module and make sure you added there keys of recaptcha v.2

Ana Diaz 17 Oct 2023, 12:09

I already performed the reset and created new recaptcha v2 keys. I included the new passwords in the module, but at the moment it still doesn’t work.

Fred 18 Oct 2023, 12:18

Your website is not loading for me, could you please check?