• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 23.10.23, 15:07
  • Opened by: Marco Provezza
  • Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #25004 - Addons incompatibility


Fred 23 Oct 2023, 18:13

Hi, Marco
It’s hard to check because I don’t know how it should work.
Have you tried to reset that module?

Marco Provezza 24 Oct 2023, 15:10

we have try but not works

Fred 24 Oct 2023, 15:21

Ok, but what exactly wrong there? as I can see it looks pretty much the same as on their demo page https://take.ms/Bsmk4

Marco Provezza 27 Oct 2023, 09:28

Check screen of module.

You will see your screen is default Prestashop functionality, not addons functionality.

Addons add possibilities to select quantity of every single products of bundle

Fred 28 Oct 2023, 10:45

Ok, I see.
Please provide correct link to your back office. Update it in your profile

Marco Provezza 02 Nov 2023, 08:48

Link: https://demo4.up3up.net/www.calzificioargopi.com/admin_calzificioargopi
User: assistenza@up3up.it
Psw: Sjdu/s4S&84nd(U5

Fred 02 Nov 2023, 23:18

Something is wrong with the link, because I see it like this: https://take.ms/g7dJX

Marco Provezza 06 Nov 2023, 11:25

Try now

Fred 06 Nov 2023, 21:55

I just checked pages code and not sure that's theme's issue. Can you try to switch to classic theme and see how that module works there?

Marco Provezza 14 Nov 2023, 09:47

Hi, I've changed the theme to the default one and the module works fine, aside from some formatting issue: https://demo4.up3up.net/www.calzificioargopi.com/it/home/141-test-raggruppato.html

Fred 14 Nov 2023, 10:35

So we should have something like this → https://take.ms/66zqo ?

Let's switch back to Alysum theme

Marco Provezza 15 Nov 2023, 09:25

Yes, exactly
I've re-enabled the Asylum theme. If you need to do further tests you can change the theme yourself, your account should have the necessary permissions


Fred 15 Nov 2023, 13:53

I have found out that module is not hooks into it's hooks → https://take.ms/1fKFc

Marco Provezza 16 Nov 2023, 09:04

Oh, I see. You already enabled the missing hook, right? I see the prices are correct now

Thank you

Fred 16 Nov 2023, 09:46

I didn't do that, I just showed you where is the problem.

Marco Provezza 16 Nov 2023, 09:55

I'm sorry, I got confused with another site. I'll try what you suggested and get back to you if I have any further issues

Marco Provezza 16 Nov 2023, 10:09

Hi, looking more into it I don't think that is the problem. Those two hooks add additional functionality that we don't need, for what we need the two hooks already enabled should be enough.

I tried to enable all four of them anyway, but that still didn't fix the problem. I've disabled them once more, since the default theme works fine without them.

Can you please do further tests to find if there are incompatibilities between the module and the Asylum theme?


Fred 16 Nov 2023, 10:38

Need to clarify, we are trying to get this form, right? https://take.ms/MuiMx

Marco Provezza 17 Nov 2023, 09:32

Yes, exactly

Fred 17 Nov 2023, 10:40

So, I have found a reason.
You have removed product footer hook in the file /themes/alysum-childtheme/templates/catalog/product.tpl and I spent on that a couple of ours of my time.
Please be careful with customizations

Marco Provezza 28 Nov 2023, 10:44

Hi, now single products are broken, see for example https://demo4.up3up.net/www.calzificioargopi.com/it/collant/34-376-collant-90-denari-purple.html

Can you please check?

Fred 28 Nov 2023, 10:48

The error caused by this file /themes/alysum-childtheme/templates/catalog/_partials/product-variants.tpl

Please be careful with code customisation