- Priority: 0
- Status: Waiting on customer
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 07.11.23, 16:23
- Opened by: Sabeer Mirza
Ticket #25034 - Need to change add to cart layout
Hey,
I need to change the way add to cart pops up below the footer in my store.
This is the image https://prnt.sc/nvcvcmsFsAJ6 I want it in such a way that when i click add to cart, the product gets added and opens up in this view either →https://prnt.sc/TPw5XdDsrOZz
Comments
I’m not sure I understand what are you doing. But you you want to change cart page layout, you have to edit this file
You did not understand my problem.
When I click on Add to cart in my product page, this cart pops up below the footer → https://prnt.sc/nvcvcmsFsAJ6.
Instead of this I want the cart to open this wya → https://prnt.sc/TPw5XdDsrOZz
But there is no such option. You can only do that through code customisation
But in the demo of your theme in the Themeforest website.
The add to cart appears as → https://prnt.sc/rBTz2TmhNBwY Then why is it working in this way on my website? → https://prnt.sc/nvcvcmsFsAJ6
I believe it’s because you changed something in the code. We never had cart that looks like on your screenshot.
Please restore original theme filed to get right view
No we haven’t changed anything in the code. The file is the same as downloaded from you guys.
Can you just try to upload original files instead of those you currently have?
I’m afraid that will tamper the old settings I’ve done to the website. Won’t they?
There are no settings in files, all your settings stored in database
DONT FORGET ABOUT BACKUP
Can you please tell me the process if you do not mind?
Like steps to follow
Just upload original theme folder instead of current one
Through Cpanel? Or the store?
I can’t say, I have no idea what hosting and in which way you are using it
Just upload it thought FTP
what about the backup?
I uploaded the file, and set everything from before. I still get the same cart.
First of all, I highly recommend you to change hosting. Current one is so slow that some resources are not loading in time. I also have to wait a couple of minutes every time I need to refresh the page. It’s impossible to debug the issue in these conditions.
Why these core files are modified? https://take.ms/AQ8ok
That can also be a reason of the issue. Please fix that first
How do i do that’
I have no idea, that’s not a part of the theme.
But the main problem is performance. Your hosting is so slow that some prestashop resources are not able to loads because of timeouts https://take.ms/BCf9v
Resolve hosting problem first, that is a key issue
I changed the files as you asked ie, the core files. Although it doesnt show in advanced parameters now.
But yes i’ve set them to old files.
Yet i cannot get back the old one.
???
The problem with your hosting still persist https://take.ms/koESf because of your slow (or unconfigured) hosting some files of prestashop doesn’t load
That’s not a problem of the theme. Please fix that first.